Wholesale & Single Items • Worldwide Shipping
Merter Giyim
My AccountWhatsApp Support LineSecure shopping by bank transfer only
Information

Privacy Policy

PRIVACY POLICY

1. Purpose

This Privacy Policy has been prepared to protect the privacy of the personal data of users and customers visiting the mertergiyim.com website operated by Kalem İnternet Hizmetleri Ltd. Şti. (the "Company").

Our Company undertakes to comply with the applicable legislation on the protection of personal data, primarily the Law No. 6698 on the Protection of Personal Data (KVKK).

Generally accepted data protection principles are also observed, where applicable, in services provided to international customers.


2. Data Controller

Your personal data is processed by the following data controller.

  • Company Name: Kalem İnternet Hizmetleri Ltd. Şti.

  • Brand: mertergiyim.com

  • MERSIS No: 0491068986800001

  • Tax Office: Maslak Tax Office

  • Tax No: 4910689868

  • Electronic Notification (UETS) Address: 25939-80513-10134

  • Address: Sultan Selim Mahallesi, Eski Büyükdere Caddesi, No:61, Inner Door No:2 Kağıthane / Istanbul

  • Phone: 0532 325 97 88

  • Email: info@mertergiyim.com


3. Information Collected

The following information may be processed when you visit mertergiyim.com or place an order.

Identity Information

  • First name

  • Last name

Contact Information

  • Phone

  • Email

  • Delivery address

  • Billing address

Commercial Information

  • Order details

  • Product preferences

  • Payment notification

  • Billing information

Technical Data

  • IP address

  • Browser information

  • Operating system

  • Device information

  • Cookie records

  • Session records

  • Website usage activity


4. Purposes of Processing Personal Data

The collected information may be used for the following purposes.

  • Creating orders

  • Preparing orders

  • Product delivery

  • Providing customer support

  • Billing

  • Fulfilling legal obligations

  • Ensuring website security

  • Preventing fraud

  • Conducting statistical analyses

  • Improving service quality

  • Marketing activities (where explicit consent has been obtained)


5. Payment Information

On mertergiyim.com, the available payment methods are limited to Credit Card or Bank Transfer / EFT.

Our Company does not request, store, or process credit card information.


6. Protection of Information

Our Company takes appropriate administrative and technical measures to;

  • Prevent unauthorized access,

  • Ensure data security,

  • Prevent the loss of information,

  • Prevent unauthorized modifications.


7. Sharing of Information

Your personal data may be shared, only to the extent necessary, with;

  • Public institutions and organizations authorized by law,

  • Courts,

  • Prosecutor's offices,

  • Enforcement offices,

  • Authorities authorized within the scope of financial obligations,

  • Courier and logistics service providers,

  • Business partners providing technical infrastructure services.

The Company does not sell, rent, or share personal data with third parties for commercial purposes, except where required by legal obligations.


8. International Data Transfers

mertergiyim.com may provide services to international customers.

Personal data may be shared with service providers abroad to the extent permitted by applicable legislation and subject to the necessary security measures.

Such transfers are carried out in compliance with the relevant data protection legislation.


9. Cookies

Our website uses cookie technologies to improve the user experience, enhance security, and conduct statistical analyses.

Detailed information about the use of cookies is provided in the Cookie Policy.


10. Retention Period

Personal data is retained;

  • For the period prescribed by the applicable legislation,

  • For the duration of the commercial relationship,

  • For as long as required by legal obligations,

and is deleted, destroyed, or anonymized in accordance with the legislation at the end of the applicable period.


11. User Rights

Under the KVKK, users have the right to;

  • Learn whether their personal data is being processed,

  • Request access to the processed data,

  • Request correction of incomplete or inaccurate data,

  • Request its deletion or destruction when the legal requirements are met,

  • Object to the processing,

  • Exercise other rights provided by law.

Applications may be submitted to our Company in writing or by the methods specified in the applicable legislation.


12. Third-Party Links

Our website may contain links to third-party websites.

Our Company is not responsible for the privacy practices of these websites.

Users are advised to review the privacy policies of the relevant websites.


13. Policy Changes

Our Company reserves the right to update this Privacy Policy due to changes in applicable legislation or service processes.

The updated policy takes effect as of the date it is published on our website.


14. Contact

For any questions or requests regarding this Privacy Policy, you can contact us using the information below.

  • Company Name: Kalem İnternet Hizmetleri Ltd. Şti.

  • Brand: mertergiyim.com

  • MERSIS No: 0491068986800001

  • Tax Office: Maslak Tax Office

  • Tax No: 4910689868

  • Electronic Notification (UETS) Address: 25939-80513-10134

  • Address: Sultan Selim Mahallesi, Eski Büyükdere Caddesi, No:61, Inner Door No:2 Kağıthane / Istanbul

  • Phone: 0532 325 97 88

  • Email: info@mertergiyim.com