Wholesale & Single Items • Worldwide Shipping
Merter Giyim
My AccountWhatsApp Support LineSecure shopping by bank transfer only
Information

Terms of Use

TERMS OF USE

1. Purpose and Scope

These Terms of Use regulate the rights and obligations between all users who visit or use the mertergiyim.com website and Kalem İnternet Hizmetleri Ltd. Şti..

Every user who visits or uses the Site declares that they have read, understood and accepted these Terms of Use.


2. Site Owner

  • Company Name: Kalem İnternet Hizmetleri Ltd. Şti.

  • Brand: mertergiyim.com

  • MERSIS No: 0491068986800001

  • Tax Office: Maslak Tax Office

  • Tax No: 4910689868

  • Electronic Notification (UETS) Address: 25939-80513-10134

  • Address: Sultan Selim Mahallesi, Eski Büyükdere Caddesi, No:61, Inner Door No:2 Kağıthane / Istanbul

  • Phone: 0532 325 97 88

  • Email: info@mertergiyim.com


3. Scope of Services

mertergiyim.com operates primarily for the promotion, marketing and sale of various products, including;

  • Men's clothing,

  • Women's clothing,

  • Wholesale textile products,

  • Fashion products,

  • Ready-to-wear products

Our company primarily operates under a wholesale sales model, but may also sell to individual customers for products deemed suitable.


4. Membership and Account Security

When creating a membership, the user agrees to;

  • Provide accurate and up-to-date information,

  • Keep account information confidential,

  • Not share their password with third parties,

  • Accept responsibility for transactions carried out through their account

Our company reserves the right to suspend or close accounts containing inaccurate information.


5. Orders and Payment

Orders are placed through the website.

The only available payment methods are Credit Card or Bank Transfer / EFT.

An order is not finalized until the payment reaches the company's accounts.

Our company reserves the right not to accept an order due to stock, production or supply conditions.


6. Prices

Unless otherwise stated, prices listed on the website are in Turkish Lira (TRY).

Different currencies may be used for international sales.

Our company reserves the right to update prices without prior notice.

The price in effect at the time the order is confirmed shall apply.


7. Intellectual Property Rights

The following items on the mertergiyim.com website;

  • Logo,

  • Brand,

  • Domain name,

  • Texts,

  • Product descriptions,

  • Graphics,

  • Designs,

  • Photographs,

  • Videos,

  • Software code,

  • Database,

  • Page designs,

  • Images,

  • Icons

and all other content belong to En Yazılım Tekstil Plastik Kozmetik Pazarlama Danışmanlık Ltd. Şti. or its licensors, unless otherwise stated, and are protected under applicable intellectual property legislation.

Without the written permission of our company, the following actions concerning this content are prohibited;

  • Copying,

  • Reproducing,

  • Publishing,

  • Distributing,

  • Using for commercial purposes,

  • Reverse engineering

.


8. User Obligations

The user agrees;

  • Not to engage in unlawful activities,

  • Not to attempt to damage the system,

  • Not to upload malware,

  • Not to use the Site without authorization through automated data collection (scraping), bots or similar methods,

  • Not to infringe the rights of others,

  • Not to place fraudulent orders,

  • Not to submit false payment notifications,

  • Not to attempt to compromise the security of the Site

.


9. Product Information

Product images, colors and measurements may vary slightly due to screen differences or production processes.

Our company makes every effort to ensure that product descriptions are accurate and up to date; however, it reserves the right to correct obvious material errors arising from typographical, visual or technical issues.


10. Delivery

Delivery processes are carried out in accordance with the provisions of the Delivery and Shipping Policy published on the website.

For international shipments, delivery times may vary due to customs procedures and the legislation of the relevant country.


11. Privacy and Personal Data

Users' personal data is processed in accordance with the;

  • KVKK Disclosure Notice,

  • Privacy Policy,

  • Cookie Policy

.

These documents constitute an integral part of these Terms of Use.


12. Third-Party Links

Our website may contain links directing users to third-party websites.

Our company has no control over the content, services or privacy practices of these sites.


13. Limitation of Liability

To the extent permitted by mandatory applicable laws, our company shall not be held liable for damages that may arise due to;

  • Interruptions caused by the internet connection,

  • Problems arising from the user's device,

  • Force majeure events,

  • Telecommunications infrastructure failures,

  • Interruptions caused by third-party service providers

.

Our company does not guarantee that the website will operate uninterrupted or error-free; however, it takes reasonable technical measures to ensure service continuity.


14. Force Majeure

Natural disasters, fires, floods, earthquakes, wars, terrorist incidents, epidemics, strikes, power outages, internet infrastructure problems, decisions of public authorities and similar events beyond the control of the parties shall be considered force majeure.

During the force majeure period, the parties' obligations may be suspended to the extent affected.


15. Right to Make Changes

Our company reserves the right to update these Terms of Use in line with applicable legislation, commercial needs or technical requirements.

The updated text shall enter into force on the date it is published on the website.


16. Governing Law and Competent Courts

Turkish law shall apply to the implementation of these Terms of Use.

For consumer transactions, Consumer Arbitration Committees and Consumer Courts with jurisdiction under applicable legislation shall be competent.

For commercial disputes, unless otherwise required by mandatory legal provisions, the Istanbul (Central) Courts and Enforcement Offices shall have jurisdiction.


17. Contact

For your questions or requests regarding the Terms of Use, you may contact us using the contact details below.

  • Company Name: Kalem İnternet Hizmetleri Ltd. Şti.

  • Brand: mertergiyim.com

  • MERSIS No: 0491068986800001

  • Tax Office: Maslak Tax Office

  • Tax No: 4910689868

  • Electronic Notification (UETS) Address: 25939-80513-10134

  • Address: Sultan Selim Mahallesi, Eski Büyükdere Caddesi, No:61, Inner Door No:2 Kağıthane / Istanbul

  • Phone: 0532 325 97 88

  • Email: info@mertergiyim.com