Distance Sales Agreement
DISTANCE SALES AGREEMENT
1. Parties
This Distance Sales Agreement (the "Agreement") has been electronically concluded between the Seller, whose information is provided below, and the Buyer.
Seller Information
Company Name: Kalem İnternet Hizmetleri Ltd. Şti.
Brand: mertergiyim.com
MERSİS No: 0491068986800001
Tax Office: Maslak Tax Office
Tax No: 4910689868
Electronic Notification (UETS) Address: 25939-80513-10134
Address: Sultan Selim Mahallesi, Eski Büyükdere Caddesi, No:61, Inner Door No:2 Kağıthane / İstanbul
Phone: 0532 325 97 88
Email: info@mertergiyim.com
2. Subject
The subject of this Agreement is to determine the rights and obligations of the parties regarding the sale and delivery of the products ordered electronically by the Buyer through the mertergiyim.com website.
3. Products
The following details of the purchased products:
Type
Model
Color
Size
Quantity
Unit price
Total sale price
are as specified on the order page and electronic invoice.
4. Payment
Orders placed through mertergiyim.com may be paid for only by Credit Card or Bank Transfer / EFT.
Orders are processed after the payment reaches the Seller's accounts.
Product preparation and shipping will not begin before payment is completed.
5. Delivery
Orders are prepared after payment has been approved.
Deliveries within Türkiye are made through contracted courier companies.
International shipments are handled through international transportation companies.
Public holidays, force majeure events, and logistics-related delays may affect delivery times.
6. Shipment Inspection
The Buyer is responsible for inspecting the package in the presence of the courier upon delivery.
Packages found to be damaged must not be accepted, and the courier must be requested to prepare an incident report.
Products accepted upon delivery are deemed to have been delivered in good condition.
7. Right of Withdrawal
Under Consumer Protection Law No. 6502, Buyers who qualify as consumers may exercise their right of withdrawal within 14 days from the date of delivery, provided that the legal requirements are met.
To exercise the right of withdrawal, the product must be returned unused, in resalable condition, complete, and together with its original packaging.
The right of withdrawal cannot be exercised for products excluded from the scope of this right under the law and applicable legislation.
8. Return Conditions
After the return request is approved, the product must be sent to the address specified by the Seller.
The product must be:
Unused,
With its tags still attached,
In its original packaging,
In a condition suitable for resale
.
Products that do not meet the return conditions may not be accepted.
9. Wholesale Sales
mertergiyim.com primarily operates as a wholesale seller.
For sales made to businesses for commercial purposes, the provisions of the Turkish Commercial Code shall apply unless otherwise agreed in writing by the parties.
For commercial sales, return and exchange conditions may be separately agreed upon by the parties before the order is placed.
10. Force Majeure
The parties shall not be held liable for failure to fulfill their obligations due to natural disasters, war, acts of terrorism, epidemics, strikes, transportation disruptions, decisions of public authorities, or similar force majeure events.
11. Protection of Personal Data
Personal data shared by the Buyer shall be processed and protected in accordance with the applicable provisions of KVKK.
Detailed information is provided in the KVKK Information Notice and Privacy Policy available on the website.
12. Evidentiary Agreement
The parties agree that order records, electronic correspondence, bank records, server records, and system logs shall constitute conclusive evidence within the scope of HMK.
13. Competent Court
Turkish law in force shall apply to disputes.
For consumer transactions, Consumer Arbitration Committees and Consumer Courts with jurisdiction shall be competent and authorized.
For disputes arising from commercial sales, the Istanbul (Central) Courts and Enforcement Offices shall have jurisdiction.
14. Effectiveness
By confirming the order through the website, the Buyer declares that they have read, understood, and electronically accepted all provisions of this Distance Sales Agreement.
This Agreement shall enter into force on the date it is approved electronically.